Ordering & Products
Q: How do I place an order?
A: You can browse our collection on the "Products" section of our website. Select your desired items, add them to your cart, and proceed to checkout.
Q: Can I customize an arrangement?
A: Yes, we offer custom designs for special requests. Please contact us directly at +91 9036794200 or events@pollenist.in to discuss your specific needs.
Q: Are your flowers fresh?
A: Absolutely! We ensure fresh daily imports to guarantee the highest quality and longevity of our floral arrangements.
Delivery Information
Q: Do you offer same-day delivery?
A: Yes, we provide same-day delivery within JP Nagar & Jayanagar, Bangalore. Please ensure your order is placed before our cut-off time.
Q: What are your delivery charges?
A: Delivery charges may vary based on location and delivery type (standard/express). Details will be provided at checkout.
Returns & Refunds
Q: What is your return policy?
A: Due to the perishable nature of our products, returns are generally not accepted. However, if you receive a damaged or incorrect order, please contact us immediately for assistance.